Leveraged IBM Watson to create an intelligent process using RPA for banks.
Business case was featured at 2018 Gartner Symposium in Orlando:
https://www.linkedin.com/pulse/create-cognitive-virtual-agent-perform-identity-validation-prado/
Xponential Business Administration, Nova School of Business and Economics(2021)
Broward College, English for Academic Purpose, English Language and Literature/ Letters(2019)
FIAP, Master of Business Administration (M.B.A.), Customer Service Management
Universidade Ibirapuera Bachelor's Degree, Computer Science
Faculdade Impacta Tecnologia eCommerce Profissional
O Brasil está pronto para a indústria 4.0?
Microstategy KPIs for Sales Team
Mercado de TI oferece novas opções de carreira
The future has arrived and is not Skynet: introduction to RPA (Robotic Process Automation)
7 tips to make B2B e-commerce attractive
Agile Product Owner, Project Management Institute (May 2020)